Diagnostic Questions
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York Science Park, Innovation Centre, Innovation Way, York, YO10 5DG
Company Name
Contact Name
Telephone Number
What is the main reason for your new website? (You may tick more than one)
It is not performing in terms of bringing in enquiries and conversions
The site is hard to navigate and needs better UX experience
Part of an overall rebrand/ improved brand transparency
The overall look and feel is outdated
It does not help you stand out against the competition and is not memorable
Improved/ increased functionality
Improved security
Improved audience tracking
Other (please state)
Please specify any extra responses here
What is the main purpose/call to action for your website? (Please tick one, your main priority)
Lead generation/form submissions
Sell products
Showcase work/services/products (brochure site)
Footfall into premises
Sign-ups to a service
App downloads
Contact you directly
Other (please state)
Please specify any extra responses here
What aspects of your current site do you think work well and why do you think this is?
What is not so successful and why do you think that is? (For example, poor loading speed/ low conversion rate/ high bounce rate/ lack of SEO)
Please list 3 websites (URLs) that you like the look and feel of, and specifically what you like about each?
Who do you consider to be your main competitors?
What features and functionality would you like to have? (You may tick more than one)
The ability to add new content (such as blog/ news posts)
Progressive lead nurturing forms
Motion UI design/ dynamic content
A newsletter sign up
Chat bot/ live chat integration
Search functionality
Mobile friendliness
Dynamic Google Map integration
Contact forms for enquiries/ leads
Ecommerce/ payment facility (please specify below)
Booking System For Appointments Or Events (please specify below)
CRM Integration
Other (please specify below)
Please specify any extra responses here
Do you currently have a CRM system? (please specify what this is below)
Do you need copywriting support/ new content creation?
Please choose..
Yes
No
Unsure
Do you currently have an SEO provider?
Please choose..
Yes
No
Unsure
Will we be hosting the website?
Please Choose..
Yes
No
Unsure
What is your budget?
What is your deadline/ desired go-live date?
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